Effective Date: January, 28 2025
This Privacy Policy explains how Bike Latch collects, uses, shares, and protects your information when you use our website, mobile applications, and related services.
- Information We Collect
We collect information about you in several ways, including:
- Information You Provide Directly:
- Registration: When you create a Bike Latch account, we may collect your name, email address, phone number, and password.
- Bicycle Registration: When you register a bicycle, we may collect information about your bicycle, such as its make, model, serial number, and any distinguishing features.
- Marketplace: If you use our marketplace, we may collect information related to your transactions, such as your shipping address, payment information, and communication with other users.
- Customer Support: When you contact us for customer support, we may collect information about your inquiries and our responses.
- Information We Collect Automatically:
- Usage Data: We may automatically collect information about your use of the Services, such as your IP address, browser type, device information, and the pages you visit.
- Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing behavior and preferences.
- How We Use Your Information
We may use your information for the following purposes:
- Provide and Improve the Services: To provide and maintain the Services, including registering bicycles, facilitating transactions, and providing customer support.
- Communicate with You: To send you notifications, updates, and marketing communications.
- Personalize Your Experience: To personalize your experience on the Services, such as by recommending bicycles or displaying relevant content.
- Protect Our Services: To detect and prevent fraud, abuse, and other illegal activities.
- Comply with Legal Obligations: To comply with applicable laws and regulations.
- Sharing Your Information
We may share your information with the following third parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing the Services, such as payment processors, data storage providers, and customer support providers.
- Law Enforcement: We may disclose your information to law enforcement agencies if required by law or in response to a valid legal request.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
- Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
- Your Choices
You can control certain aspects of how we use your information, including:
- Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.
- Cookies: You can control the use of cookies through your browser settings.
- Children’s Privacy
The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, if necessary, by sending you an email.
- Contact Us
If you have any questions about this Privacy Policy, please contact us using our contact form.